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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very profesional and very good

I had no problems and all i had to resolv the answer was very fast Reviewed on: 1st July 2017

A better way to borrow money

Excellent lender great APR tailored to your own personal circumstances Reviewed on: 1st July 2017

Five star

Very very good. 100% 10 stars out of 10. Reviewed on: 1st July 2017

Easy Peasy

I had a loan through ratesetter, application was quick and money in my account in no time. Love that you can easily make an extra payment or increase the amount you want to pay off per month unlike other places. Would 100% use again if needed Reviewed on: 1st July 2017

Simply the best

Excellent service ,excellent rates and great communication .When I needed a understanding lender they were. Reviewed on: 1st July 2017

All staff are very helpful

Brilliant customer service and there to help if you have a problem, very friendly people thanks to all the staff Reviewed on: 1st July 2017

Simple and straightforward!

This was the easiest borrowing I have ever done. Transparent process, quick and efficient. Am able to track my payments and see interest etc online. Love it! Reviewed on: 1st July 2017

Absolutely first class in everything

Easy application forms Easy payments Low interest rates First class service from beginning to end. Reviewed on: 1st July 2017

Easy and not as expensive as I expected

It was Easy, friendly and didn't cost the world, I was kept upto date throughout and was able to talk to real people. Would definitely use again Reviewed on: 1st July 2017

Car loan success!!

eeek... So my car died. Small baby and life impossible by foot. Then Ratesetter came swiftly and painlessly to my rescue. Thanks! Reviewed on: 1st July 2017

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