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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

My Ratesetter Experience

I recently jus let finiahed off paying my Ratesetter loan over a two year period. Getting the loan was so simple and customer service were amazing in helping me choose the right loan for me. Interest was one of the lowest I have seen! There was one month where I was unaware that my account was in overdraft around the time when a payment was due. I received a call from a Ratesetter memeber of staff as they could not collect the payment and instead of charging further interest the person I spoke to was so helpful and understanding and we arrange another date to which they could take the payment. Customer service at Ratesetter is one other than the best, this company is truly outstanding! So if you want a loan, Ratesetter is the place to go! Reviewed on: 30th June 2017

Super fast, Friendly & Efficient 5 Star Service

I was so impressed how quickly and easily the process was, really stress free. The Representative was so Professional and Friendly and my loan was approved and the money in bank account within 24 hours. Definitively would use RateSetter and have been recommending to family and friends. Really happy! Thank you very much. Reviewed on: 30th June 2017

Must try

My experience was very good there helpful and friendly have recommended to friends and family would definitely be my first choice again thanks again RateSetter Reviewed on: 30th June 2017

Excellent All round

Easy to access with competitive rates. I needed to speak to them once throughout & this was also a pleasant experience. It was my first personal loan & the whole process was easy & went smoothly. Reviewed on: 30th June 2017

Fulfil your dreams with Rate Setter

From long time i was dreaming of buying Honda civic and seen so many second hand cars. When i was getting my choice one bank refused to give me loan. I tried with lot of other agencies but because of bad credit history couldn't get it. than finally i tried with rate setter and they agreed to give me £3000 with good interest rate. Car price was £7500. Reviewed on: 30th June 2017

Brilliant, the best lending company

I got my loan and have never looked back, it's easy and freindly service would recommend to everyone Reviewed on: 30th June 2017

The rate what you guys offer is brilliant and how easy it is to make more payments.

The rate what you guys offer is brilliant and how easy it is to make more payments. Reviewed on: 30th June 2017

Top service, easy to use

Quick and simple to arrange. always in control, aware of outstanding balance and time left on contract. Definitely use again Reviewed on: 30th June 2017

Amazing

I have been a customer on a number of occasions and every experience has been a positive one, very quick response for loan applications, very low rates even for customers with a poor credit score, easy to log in to account, regular contact, easy to make early repayments and customer service to a high standard! Would recommend to anyone Reviewed on: 30th June 2017

Best loan ever

Very very easy application.A couple of times iv had to pay a little later than planned and they have been very supportive.Would reccomend to anyone who needs a loan Reviewed on: 30th June 2017

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