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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ground Breaking Service

I am astounded and blown away by the phenomenal service I receive from this daily. The usefulness of this is staggering and I am left speechless after every use. I know that this will immediately change the lives of thousands of people. Reviewed on: 30th June 2017

A good product.

Everything is clear and well organised. This is a very flexible financial product giving you control of what you borrow and for how long you borrow it. You can pay back extra sums or clear the full debt whenever you want. The costs are very clear. You may however, find lower interest rates elsewhere. Reviewed on: 30th June 2017

Best rate and good overall

Ratesetter had the best rate available even compared to that offered me by my bank I've been with 14 years and accepted my loan request in no time when other major banks would not.Also the online account is very easy to use and has got useful options such as changing the monthly payment date, I will use it again in future Reviewed on: 30th June 2017

Excellent, Quick service

Money was transferred within 48 hours on first applying and it was hassle free Would highly recommend. Reviewed on: 30th June 2017

Excellent value and service

I'm currently on my 3rd ratesetter loan for my mobile phones. So cheap and hassle free way cheaper than a contract ! Thanks guys Reviewed on: 30th June 2017

Effortless lending

Good rates and excellent communication, wouldn't hesitate to recommend Reviewed on: 30th June 2017

Great

Super easy, quick and simple. Would recommend! Reviewed on: 30th June 2017

Efficient and fair lender

I was looking to borrow for a home improvement project and having a very high credit score with Experian, looked to them for a list of reputable lenders. I chose ratesetter for their competitive interest rate and found their service fast and efficient and fair. Reviewed on: 30th June 2017

Great service

Getting the loan was very straight forward. I was given the best rate at the time and it was really quick to sort out. Reviewed on: 30th June 2017

Well recommended, your company deserve 10/10

It has been a great experience using your well respected company, I would most definitely recommend RateSetter to a family member or a friend, well done RateSetter. Reviewed on: 30th June 2017

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