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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Convenient, fast

Easy application and great rates available. Online basis is great. Reviewed on: 30th June 2017

Hassle free lending at its best

The application process was very easy and straightforward, funds came through very quickly and the direct debit system has worked faultlessly. The interest rate i was offered was unbeatable and I would certainly use Ratesetter in the future for any borrowing requirements I have Reviewed on: 30th June 2017

No problems

Straight forward Easy to lend a small amount Reviewed on: 30th June 2017

Fantastic service

I found Ratesetter through compare the market. Best choice I made regarding my needs. Excellent service throughout. Reviewed on: 30th June 2017

Great with minimum hassle

Filled up the forms online submitted and the money was in my account the next day good company to do business with Reviewed on: 30th June 2017

Excellent

Quick and easy to set up and friendly person phoned me and loan was completed very quickly Reviewed on: 30th June 2017

Great and quick service

It was very easy to deal with RateSetter. I applied for a peer to peer loan and the funds were in my account within approximately 48 hours. Great service. Reviewed on: 30th June 2017

Ratesetter loan

Quick to get a decision, straight forward process, clear paper work Would recommend Reviewed on: 30th June 2017

Fast and convenient

The whole application process was fast and the team were helpful. Would definitely use again Reviewed on: 30th June 2017

Mrs Justina Matthews

Fine so far. Although lately things have difficult in catching up with my payment but RateSetter have been flexible with me and allowing me to pay at different date Reviewed on: 30th June 2017

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