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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great Service

A truly honest company who found me the best deal. Good customer service and advise Reviewed on: 30th June 2017

Outstanding service from start to finish

After my boiler broke down we was panicking as we have a new born. with in a day Rate setter had funds in my account and a smile in my face. Since then I have felt with the company's customer services and received nothing but a great and helpful alround service Reviewed on: 30th June 2017

Best loan ever

I could not believe how easy and quick the service was. Low interest rate and manageable monthly payments. Thank you. Reviewed on: 30th June 2017

Quick and professional

Excellent rates, quick and easy way to apply, even quicker approval decision. Well recommended Reviewed on: 30th June 2017

Care with consideration

I needed a loan high street banks were offering amazing rates but when their offer came through the rates were much higher which made me annoyed about their sprat to catch a mackerel ways. When I applied for my Ratesettsr loan I got exactly what it said on the tin. A quick and efficient offer and interest rates that can only be classed as fair. :-)) Reviewed on: 30th June 2017

Easy, professional and no messing

Always a pleasure to work with rate setter Reviewed on: 30th June 2017

unique and personal

I was looking for a way to get a small loan quickly and was fed up with high street banks and wanted to avoid high APR payday lenders so I was delighted to find Rate Setter and found the way they provide funds refreshing Reviewed on: 30th June 2017

No hassle

I had never thought about p2p lending, until it was flagged up on Noddle. Simple, responsible lending. No drama. Reviewed on: 30th June 2017

Simple quick and easy

Excellent way to borrow money at cheaper rates in comparison to other lenders -definitely recommend Reviewed on: 30th June 2017

Amazing loan

This is a first loan I have had through Rate Setter. The process is quick and easy. I was pleased with quick service, and I am happy with the terms and conditions. Good rates, I will certainly recommend to my friends. Reviewed on: 30th June 2017

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