Smart Money People Logo

RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Straight forward lending at great rates

5
Never had issue with extra funding or paying in extra to clear loan earlier. Reviewed on: 30th June 2017

excellent

5
good service really easy to apply Reviewed on: 30th June 2017

Five star lenders

5
The best rate available for the loan provided by far. No issues. Reviewed on: 30th June 2017

Excellent service all around!

5
RateSetter lived up to their name with an excellent rate. It was easy to apply for, and quickly approved. The loan was in my account almost over night. An overall impressive service! Reviewed on: 30th June 2017

A very sensible and responsible to deal with.

4
In these times of financial uncertainty, I was very lucky to come across a company like ratesetter who I belief will make a huge positive difference to the Brittish economy in what are uncertain times. Positive people with a very positive attitude to lending. Thank you Ratesetter. Reviewed on: 30th June 2017

Quick simple competitive

5
Always use ratesetter as they are competitive it's also quick and simple to use. What more could you ask for Reviewed on: 30th June 2017

Loan

5
Ratesetter provided me with a comprehensive loan at a very competitive rate. Online portal is clear and user friendly; I would highly recommend. Reviewed on: 30th June 2017

Easy, affordable personal loan

5
Maybe you can find a lower interest rate somewhere, but it is still really good and the whole process was smooth and quick to apply for a personal loan. Reviewed on: 30th June 2017

Very easy to use

5
No problems. I like how i dont get spammed with useless e-mails Reviewed on: 30th June 2017

Easy application clear forms

5
Does what it says on the box simple app straight wording no gobble de gook Reviewed on: 30th June 2017

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from RateSetter?

  • Car Finance

    from RateSetter 4.96 from 308 reviews
    RateSetter
    View all products