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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

No worry loans

It was great how easy it was to fill the application form in. I was pleasantly surprised by the interest rates too. You worry about how much money you have to pay back as it can be very expensive. I am really happy with the monthly repayments as well as I could chose how long to pay it back. Reviewed on: 30th June 2017

Most affordable loan ever

!n my case it was better to borrow than to use my savings Reviewed on: 30th June 2017

Best lending service I've ever received

Ratesetter was so easy to use. I applied, without having to answer a load of pointless questions, I was given a decision within minutes and my loan funds were in my account the very next day. Excellent service and an excellent aftercare service as well. I would highly recommend ratesetter if you're looking for a smooth, personal and professional experience. Reviewed on: 30th June 2017

money when needed

it was very easy to apply for my loan and did not take long at all my son was very happy with the car he was able to buy thanks to rate setter Reviewed on: 30th June 2017

Straight forward and easy

straight forward cheap and easy money management Reviewed on: 30th June 2017

fast efficient service

everything explained and process made very easy Reviewed on: 30th June 2017

Excellent service

Fast and easy to setup and helpful with any problems Reviewed on: 30th June 2017

Superb loan provider

My husband and I have had two separate loans from Ratesetter, I have also recommended them to other family members. I've found every aspects of the process superb. Reviewed on: 30th June 2017

Best place to borrow and invest!

Want to borrow money with no hassle? Then this is the place to come! Easy to understand easy to pay. Fantastic rates. Reviewed on: 30th June 2017

What a relief?

After spending many hours over several months trying unsuccessfully to secure a loan with high street banks that I have had accounts with for many years, it was such a relief to deal with the staff at Rate Setter. Got through straightaway to a very helpful young man who answered my questions and explained everything. It was all sorted so quickly, I wish I had gone to them first and saved myself a lot of stress and worry. Thanks to RateSetter my life is back on track now. Reviewed on: 30th June 2017

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