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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Stress free accesible loan

I tried a few different companies when looking for a loan 3 years ago. Ratesetter was the best rate and I had no problems when applying. would definitely use again. Thank you Reviewed on: 30th June 2017

Great service competitive rates

Very easy to deal with and apply with. All charges and information is extremely clear. All in all good experience Reviewed on: 30th June 2017

Great service

I needed a loan but was sure i would pay it off well befor the term time. The staff where great and hepled me when ever i need help with questions and to finally pay the account off early. Reviewed on: 30th June 2017

Efficient and proffessional service.

I knew I was capable of easily paying back a loan but had been refused by others.......Then I found "RateSetter", the whole process was quick, efficient and completely stress free and with the added bonus of having a lower interest rate . I would strongly recommend them to anyone whom is considering a loan. Reviewed on: 30th June 2017

Very easy and straight forward

Ratesetter are very easy to deal with, the process is easy and very straight forward Reviewed on: 30th June 2017

Affordable, quick and easy to use

I found out about ratesetter using a comparison website and their rates were much better than any on offer. The process of application and receiving the funds happened very quickly and the online account makes it easy to review and access. Reviewed on: 30th June 2017

A hastle-free experience

I couldn't have asked for a more professional, efficient service than the one I got with RateSetter. The application was straightforward and reviewed in record time. And the loan was paid into my account promptly. In an age when most things involve a hastle, RateSetter was hastle free! I couldn't recommend them more. Reviewed on: 30th June 2017

Loan

Quick and easy to do on line The best rates Reviewed on: 30th June 2017

Easy to use

Ratesetter is easy to use and have affordable rates. Have had no issues with the services. Reviewed on: 30th June 2017

Customer service is great

My loan application process was quick with emails responded to promptly. Communications since then have been helpful with knowledgeable staff answering queries. Access to account information is great using the online system. Reviewed on: 30th June 2017

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