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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and efficient

I applied for a loan and it was given to me at such a quick speed, sooner than they said, I was very impressed Reviewed on: 30th June 2017

so simple

Great rate set. All the dates for payments easy to find. See what you have paid back and how much is left to pay. Up to date balance on view. No charge for early settlement. Couldn't be easier. Reviewed on: 30th June 2017

No games,no tricks.

Clear conditions for borrowings . No "second offer". Reviewed on: 30th June 2017

Great rates and friendly website

I was really happy with the competitive rates, zero early repayment charges, and really easy website. Reviewed on: 30th June 2017

highly recommend for all who what that they dreams will come true

I have a loan with ratesetter , bought everything for my new home, will recommend for all , dont need to have perfect credit score. Reviewed on: 30th June 2017

No pressure, No gimmicks , No wonder

Very informative about the whole process of apply They give you plenty of time to make up your own mind, like the way I was treated, a person not a tick in someones box Recommended Reviewed on: 30th June 2017

Excellent loan provider

From the application process to having the funds and payment plan every step has been extremely simple. I couldn't fault any of the process and have felt that ratesetter have been extremely helpful to help me buy my first nice car. I would definitely recommend to anyone wanting a pain free simple way to additional funds. Reviewed on: 30th June 2017

Quick, easy and for the people

I took my loan out couple years ago. Really easy process and very quick receiving funds. I have had no issues and prefer to the mainstream banks. Reviewed on: 30th June 2017

friendly, flexible and quick

I was working overseas and it was not an issue Reviewed on: 30th June 2017

Amazing Service

RateSetter was incredible easy to us,e they were really helpful through out the whole process which was very quick and efficient. I would recommend them to any one who was looking for a loan. Reviewed on: 30th June 2017

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