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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent quick no hassle service

Excellent service online quick decision response, no hassle marketing and very easy to organise setup what's not to like 21st century banking loans Reviewed on: 30th June 2017

Excellent experience

Fast efficient reliable service would recommend ratesetter to anybody who is looking for quick answer loan thanks to the team at ratesetter. Reviewed on: 30th June 2017

Excelent Company

When I applied for a loan with Rate Setter I found there website and application form very easy to use and complete. I had there decision on my loan application very quickly (which is what I needed at the time). I would recommend Rate Setter to all my friends. Reviewed on: 30th June 2017

Fast and efficient

The whole experience was simple, fast and within hours finalised, would recommend to others Reviewed on: 30th June 2017

Great experience

Great company to borrow from, great rates and value for money. Reviewed on: 30th June 2017

Absolute Satisfaction

I definitely recommend RateSetter to anyone who needs a loan. Reviewed on: 30th June 2017

Excellent service

It was great - all handled on line, no fuss. An absolutely great service. Reviewed on: 30th June 2017

A great firm

Great customer service. Great products. Great company. What more can I say! Reviewed on: 30th June 2017

A great lender

Not on the high street and very clever lending and saving schemes. A credit to the PRA and testament to other lenders. Wish you all the best for the future. Keep on lending!! Reviewed on: 30th June 2017

Excellent service and ethos

I have borrowed twice from rate setter, so easy to apply and receive money and safe to know they are not one of those unethical companies who charge high interest. Reviewed on: 30th June 2017

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