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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Tempted by advertised bank interest rates

After applying for a loan from my bank, advertised interest rate of 2.9% APR, I was somewhat surprised to receive an offer with an interest rate of nearer to 30% APR! After the initial panic subsided I looked at P2P lending, applied to Ratesetter and received a loan with an interest rate of 3.2% within a few days. A completely painless and hassle free exercise which I would recommend to anyone looking for a competitive and flexible loan. Reviewed on: 30th June 2017

Not the best but not the worst!

As a loan company ratesetter are ok but I could have found a cheaper rate and I'm not sure that I like how the loan is front loaded with fees. Reviewed on: 30th June 2017

fast, quick, and simple

I needed a £60000 loan quickly to by a business, as there was 2 other people interested in the business as well it was a matter of first to come up with money would win, I secured the loan within 2 hour of contacting ratesetter, had the business for 12 months now and thanks to ratesetter we haven't looked back, fast simple reliable, Reviewed on: 30th June 2017

Trouble free

Ratesetter were really helpful and friendly. They got me an excellent deal on a loan of £5,000 which undercut all of their competitors and arrived promptly. There were no hidden charges or unnecessary paperwork. Reviewed on: 30th June 2017

Excellent service

A simple unfussy way to raise funds when you need them with payback time scales suited to requirements. Reviewed on: 30th June 2017

A good option to have.

This is the second time I have used Ratesetter to purchase a mobile phone. The whole process was simple and straightforward with no complex and intrusive forms to fill in. It only took a few minutes from starting my application to approval and agreement. Ratesetter will always be my first port of call for credit. Very impressed and happy with them. Reviewed on: 30th June 2017

mr loyd

easy to deal with no fuse very pleasant staff very helpful hope to do more business later woiuld recomend to friends and family Reviewed on: 30th June 2017

simply hassle free

I was shopping for a loan , found the best rates with ratesetter. Easy application process and money was in my account within hours. Reviewed on: 30th June 2017

Very fast excellent self managed service!

I was surprised on how quickly I got a loan offer. It's so easy to manage on my online account. I can make extra payments whenever I want. Reviewed on: 30th June 2017

Easy and simple

The process from start to finish was so easy and simple. The information was returned to me within a couple of days and once accepted the money was in my account within the day. I can honestly say it was the easiest loan application I have ever done. The high street banks should watch and learn. Reviewed on: 30th June 2017

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