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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great company

Never had any problems with ratesetter and recommend them to anyone who is looking for an affordable hassle free loan Reviewed on: 30th June 2017

Helpful, good service

I needed a loan for a car, I submitted my in for.Atkins on their website and someone contacted me the next day. It wasvery straightforward and I couldn't fault them at all. Good service. Reviewed on: 30th June 2017

Ratesetter saved the day!

I needed some extra cash desperatley to carry out some home improvements. Ratesetter, without hesitation lent me the money I needed. The whole experience was so simple. I pay small monthly payments to clear my debt. Interest rates are low. What more can you ask for. Thank you Ratesetter Reviewed on: 30th June 2017

Absolutely No Hassle

We were "directed" towards Ratesetter as one of the lowest advertised loans available at the time via a session on our credit score website. We decided to do our house and garden up a little and applied. Within days we had the money and were out looking for our DIY requirements. Absolutely no hassle - Great to do business with them. Reviewed on: 30th June 2017

Positive

Easy to apply quick decision and the Best interest rate going! Reviewed on: 30th June 2017

Easy, Accesible and Trustworthy

Easy to apply, always straight forward (I've used them twice now) and always competitive rates, definitely recommend Reviewed on: 30th June 2017

Quick easy and hassle free

Rate setter was fantastic in arranging my loan in a quick and timely manner and I love the fact it is on line without reams of paperwork! Reviewed on: 30th June 2017

Quick efficient service

Great all round experience, easy to apply and quick service Reviewed on: 30th June 2017

Excellent company

From the start of my application I found the process quick and easy. I could easily see which monthly pay payments would suit my budget. Overall a great company with an excellent product. Reviewed on: 30th June 2017

Excellent

Ratesetter are fantastic to deal with, all the way through the process, applying is simple and when I spoke to their advisors, they were very friendly, easy to talk too and explained things perfectly. Excellent experience and would certainly recommend them Reviewed on: 30th June 2017

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