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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very pleased with them

A friend recommended when I was needed a extra money for buying a new car and I was surprised to find a very good and professional service from them. Very quick and easy to apply for a lon whit them. I also recommend them to some friends and they are happy as well Reviewed on: 30th June 2017

Quick, easy and affordable.

Whilst researching the purchase of a new motorcycle I found one at an amazing price. Knowing it would be gone very quickly I quickly researched cheap loans. Ratesetter were the cheapest but best of all it took only a few minutes to apply and the acceptance was even quicker. The money was quickly and problem free put into my account and the next day I purchased my dream bike at a great price. Well done Ratesetter for a cheap, simple and hassle free loan. Reviewed on: 30th June 2017

Excellent service, great rates

Decision with in minutes money in the bank the next day. Reviewed on: 30th June 2017

Straight forward and good value.

My loan was approved quickly. I was very impressed with how clear all the information was and I found it excellent value for money. Reviewed on: 30th June 2017

Quick and Simple

This was the easiest loan process ever. I filled out an online form. I had an instant decision and the money was in my account within 24 hours. Quick and simple. No fuss. Excellent. Reviewed on: 30th June 2017

Fast and efficient service excellent rates

Got a decision within minutes and the money paid into my account the next day. No hidden charges and excellent rates. Reviewed on: 30th June 2017

Prompt,swift and straight forward service!

Rate setter is a service with NO complications,NO hassle,NO one wants to be waiting weeks to access cash,I waited days with no complications.thank you. Reviewed on: 30th June 2017

Great experience!

I needed cash for a new car and was looking for something with good interest rates but also lender that would give me a full flexibility (early repayment) and RateSetter was great in all of these categories. Reviewed on: 30th June 2017

What more could you hope for?

The ease and speed by which I received my load genuinely surprised me. Both online and on the phone experience was excellent. The process was made simple and all options clearly communicated. Whilst I haven't needed to I am safe in the knowledge if anything about the load needs to be changed I would be well looked after by the terrific customer service. First class! Reviewed on: 30th June 2017

Excellentness!

I have had two loans from RateSetter and both applications went smoothly. I spoke to staff twice and they treated me like a human being! it sounds mad but in todays world it makes you feel good to know that someone is ensuring that you are doing the right thing for you and your financial security. Once monies were agreed the transfer was instant and having an on-line account to ceck my status (How much I have paid, how much to pay) it made all the difference. I would HIGHLY recommend RateSetter and my advice would be try them, they make you feel very much in control and that they are working WITH you. Reviewed on: 30th June 2017

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