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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Hassle free Borrowing

The application process is straight forward and decision is fast. You know exactly how much you are paying back and you can pay back early without penalty. Reviewed on: 30th June 2017

Easy

The best I have had, would recommend to anyone Reviewed on: 30th June 2017

Spot on and easy

Really easy and quick, best rate Reviewed on: 30th June 2017

effecient service

i applied for my loan giving all the details and had a reply within 24hrs .... a very competitive intrest rate aswell . well done ratesetter Reviewed on: 30th June 2017

Ratesetter my personal experience

Easy to talk to easy to understand. Professional. My experience has been pleasant with them. I would recommend them to friends and family. Reviewed on: 30th June 2017

Easy, convienent, quick

All the arrangements were made professionally, quickly and easily. I have never experience any problems and customer service has been great. Reviewed on: 30th June 2017

Simple, quick and efficient

These guys have a simple and quick application and qualification process having used it twice before. Their after service is much the same - they do the job politely and efficiently. Reviewed on: 30th June 2017

Very good

My loan was easy to apply for and the interest was good compared to other company's Reviewed on: 30th June 2017

Top rate service from ratesetter

Simple, user friendly process, fast response and excellent rates. Reviewed on: 30th June 2017

Easy hassle free lending

I applied for a small loan online and was given a descision immediately. The money was quickly depositing into my bank and a monthly direct debit set up. Never had any issues or problems, And when needed I can easily assess my account online. Reviewed on: 30th June 2017

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