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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick, easy, affordable.

Application online, a few simple questions and bobs your uncle! £3500 over three years. Payments made by direct debit and they send timely text reminders days before taking payments. I had a poor credit history but they were understanding and offered the best interest rates available. Reviewed on: 30th June 2017

Easy

I found it very easy to negotiate the website to apply & was approved straight away. I think RateSetter has a great ethos used by people for people. If I have money to invest in the future I will definitely consider RateSetter for others to take advantage of the principle of borrowing that has been a great help to me and my partner. Reviewed on: 30th June 2017

Best Peer to Peer Lender

The process of applying for and completing my loan application could not have been easier. I would definitely recommend this Lender. 10/10 Reviewed on: 30th June 2017

Quick response, easy to manage

Ratesetter were very helpful and informative at the start of my application and throughout. Once I was approved the money was in my bank account very quickly. Their online loan management service is excellant, you can keep track of your payments, change the date your payment will come out, make extra payments and change the amount of the recurring payment (it then updates the term left on your loan). All in all an excellant service. Reviewed on: 30th June 2017

the best rate - so why not !!!

with the best interest rate, and the ability to check my eligibility for the loan without affecting my credit rating was an added benefit !!! Reviewed on: 30th June 2017

Fantastic service

It was a quick service, very good customer service, the only thing I wished was a smaller fees Reviewed on: 29th June 2017

Would reccomend again and use again

I would reccomend this to anyone, really good customer service Reviewed on: 29th June 2017

great rates

I tried many loan company's for a loan to help my business. My credit was low due to unforeseen circumstances many years ago, of all the company's rate setter offered me the best rates by a long way in comparison I would definitely recommend rate setter to others . Reviewed on: 29th June 2017

Simple fast and uncomplicated

Worry free brilliant service. Absolutely no problems at all. Reviewed on: 29th June 2017

It's ok!

No problems rates abit high but good for bad credit! Reviewed on: 29th June 2017

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