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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent

Simple and hassle free application process, great interest rates, could not be happier with my experience. Reviewed on: 29th June 2017

Fast and efficient

Straightforward process from initial enquirer. Application dealt with quickly. Easy to understand terms and conditions. Reviewed on: 29th June 2017

Great and easy to access ratesetter.

I was looking for a loan to buy a mew mtb & looked on the net.after finding ratesetter and looking at the reviews i decided that after all the others i looked at this was a great company to apply for a loan at a good fair competitive rate. It on ly took 20 mins of my time and was accepted that day. The feedback and info was really good to. Thanks. Reviewed on: 29th June 2017

Quick easy loan

Easy hassle free experience good credit and quick application process Reviewed on: 29th June 2017

EXCELLENT SERVICE

My experience was first class with Rate Setter. My loan was easy to apply for and was very flexible in that extra payments can be made easlily. All account details are available on-line and are very easy to understand and are clear enabling you to see exactly where you are up to with your load and repayments Reviewed on: 29th June 2017

Rate setter

I would definitely recommend rate setter to my friends and family. I've had a very positive experience with them. Reviewed on: 29th June 2017

So easy!

Very simple and easy to apply. Good service. Will recommend to friends and family! Reviewed on: 29th June 2017

Great service

Loan was accepted very fast and put into my bank, any information I required I have just emailed and had a very fast response . Very helpful Reviewed on: 29th June 2017

Excellent rates

It was so easy to get a loan and the rates were the best around Reviewed on: 29th June 2017

Rate Setter is better than going to your bank

With competitive rates and flexible terms Rate Setter makes more sense then going to your bank. I have used Rate Setter twice to obtain loans. On top of all this their customer service is beyond excellent, very helpful, informative and friendly staff are able to assist if you need to speak to somebody. Rate Setter is setting the president in peer-to-peer lending and also challenging the banks! Its about time the consumer had a fair alternative. If you are considering a loan I would not bother wasting your time looking any further than Rate Setter. Reviewed on: 29th June 2017

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