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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Just Awesome !

Awesome service and great digital customer experience. I would definitely recommend Ratesetter! Reviewed on: 29th June 2017

Great personal loan

Easy application, low APR, decision in minutes. Reviewed on: 29th June 2017

Honest lending at its best

I would highly recommend peer to peer lending and Ratesetter brilliant service Reviewed on: 29th June 2017

Quick easy service

Very quick decision, very little admin, well informed and professional Reviewed on: 29th June 2017

Great rate and quick response

I was amazed at the cheap rates and simple to use great service Reviewed on: 29th June 2017

Easy application, best rates around-by a MILE !

I tried different banks including my own for a small personal loan for a car with most wanting 29.9% apr on a £1500 loan over 2 years. Found ratesetter offering 11%-far FAR better than anything else I could find. Was a bit hesitant as I had never heard of them before but looking at their online reviews and trust pilot status I went ahead and applied as instead of £600+ interest i was paying around £180 over two years (sounded too good to be true!) Application was simple &straightforward. Applied friday, received a text to say I was approved early on Saturday and loan in my account by 2pm Monday. Delighted and would recommend to absolutely anyone!! Reviewed on: 29th June 2017

No fuss trustworthy loan

After finding that my DD for my bank credit card had mostly been swollowed up by sky high bank rates ... I was really upset and looked around for a better deal... I found rate setter, which unlike my bank set everything out in a way that was easy to understand. I had the loan payed of in under a year... it was such a relief and saved me a packet in bank fee's. Reviewed on: 29th June 2017

Paid up then declined

Got a loan over 2 years, paid it off in under 1 year ad finances let me, I applied again and got turned down?? Lot looking after good customers Reviewed on: 29th June 2017

Absolutely great, everything I needed and at a fair rate!

I used RateSetter to assist in the purchase of a mobile phone, the interest rate seemed fair, it was hassle free and I've enjoyed the phone so for me it was a perfect all round experience. Reviewed on: 29th June 2017

Good lender

I have used ratesetter twice and they have given the best rates both times. I would definitely use again. Reviewed on: 29th June 2017

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