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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loan

Great customer service, really quick decision (within 24 hours) Reviewed on: 29th June 2017

Fantastic and fair service.

Cheapest and fairest unsecured loan interest rate and easy to use personal account to keep track of payments. No extra payments for settling early is an added bonus. Really recommend these guys for anything loan related, whether big or small! Reviewed on: 29th June 2017

There when I needed it

There when I needed it, and very quick and professional Very competitive rate. Very Smith to deal with, would use again if needed. Thanx Reviewed on: 29th June 2017

speedy service

whole process was quick and very simple. I had a slight issue with the website after just completing my application but I logged straight back in and found my details had been processed and a decision made! Reviewed on: 29th June 2017

Great lenders

Excellent experience and a great way to borrow and invest. Reviewed on: 29th June 2017

Very easy and helpful

Couldn't believe how easy they made the whole experience of getting a loan Reviewed on: 29th June 2017

Fast with no hidden extras

I had a loan with rate setter. I couldn't believe how quick and easy the process was. The rate was exceptional, and the service I received was very professional. I wouldn't hesitate recommending them to any of my friends. James Wallace Reviewed on: 29th June 2017

Great way to make your money work for you

They offer great interest rates both to loan and invest. Loan account was so easy to manage and simple to pay off early, no hoops to jump through! Reviewed on: 29th June 2017

Competitive rates in a flat market

Great service, ratesetter provided me with the answers to my questions via their website, great competitive rate and fast approval process. Reviewed on: 29th June 2017

Easy, affordable & reasonable

Had never heard of rate setter before glad I came across it, has helped to spread debt over a short period with lower payments x Reviewed on: 29th June 2017

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