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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple yet effective and hassle free!

Peer to peer lending is great! Whilst I've only borrowed and not lent using Ratesetter, it's so simple and easy to apply and more importantly easy to monitor on their state of the art user-friendly website. Reviewed on: 29th June 2017

Simple and Fair

Having used ratesetter in the past, I found the quote and offer really simple to obtain, and the rates fair. My partner has also used the company and Ben very happy. Reviewed on: 29th June 2017

Quick,easy and Affordable

very quick service,friendly costumer service and very affordable. Reviewed on: 29th June 2017

Very easy online application

Very easy online application. Money was in my account quickly and a much better rate then everyone else was offering! Really happy I found these guys. Reviewed on: 29th June 2017

Very fast and efficient

Within one day I got my loan all done online with in a couple of minutes ☺ Reviewed on: 29th June 2017

Quick and easy

Fantastic company to deal with.quick and easy online application.Very pleased with their efficiency. Reviewed on: 29th June 2017

the friendly loan company

Ratesetter have a much cheaper rate than most banks. The loanwas quick and easy and their customer service is always on hand to help with queries. No complaints and they have helped at a difficult time when I was turned down elsewhere. Reviewed on: 29th June 2017

Car loan

Low interest rates with fast money into your bank account, I would definitely recommend RateSetter no hassle loan. I even chose what duration and payment terms. Reviewed on: 29th June 2017

ratesetter, no1 for loans.

i took out a loan with ratesetter for a car for my partner, as i now use my car for work during the day. she couldnt get out as i work 12 hour shifts, and do not get home until 6pm. the application process is very quick and easy, and i received a reply in about 10 minutes. my loan was approved later the same day. very good service, i would recommend ratesetter to anyone. Reviewed on: 29th June 2017

Fantastic in every way!

Great rates followed by great customer service. Very simple to arrange, money arrived quickly & when I wanted to borrow more money for a second time it was a simple process, all managed online. What more can you ask for! Reviewed on: 29th June 2017

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