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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick simply no quibble

Fantastic easy to use website and hassle free borrowing Reviewed on: 29th June 2017

very straight forward, feels good

I have recommended rate setter to my friends and they also vounch for it's good service. Reviewed on: 29th June 2017

Great experience

I've applied and renewed my loans with ratesetter a couple of times have always had an easy and straightforward process which has been fantastic. Reviewed on: 29th June 2017

My dreams come true!!!!!!

Finally I could buy my dream car Reviewed on: 29th June 2017

Excellent service.

Very good service! Easy application and once approved the money was in my bank account within a day. Also prompt replies to my messages. Top class service... Highly recommended. Reviewed on: 29th June 2017

Top quality

Competent,courteous and professional staff Kept to their word with correspondence Explained in detail from start to finish Best of all no hidden surprises Quality,Quality. Reviewed on: 29th June 2017

Fantastic service!

Ratesetter is so easy to set up on line and you can just log in and see what you've paid and how many months you have left to pay, as well as the amount for each month. If you do need to speak to someone, the people at the end of the phone are so friendly and helpful ...... And of course, they have amazing rates too! Can't recommend them enough. This is my second loan, wouldn't go anywhere else. Reviewed on: 29th June 2017

RateSetter - Straightforward application with excellent service

While searching for a personal loan, I came across RateSetter. Their website and information provided on it, is clear and concise. The application is very straightforward and easy to follow, best of all approval is very quick. This is what people want when looking for a loan, no confusion or hidden charges. Just quick concise lending. I would recommend RateSetter when looking for a personal loan. Reviewed on: 29th June 2017

Highly recommend

I've been a customer with rate setter for nearly three years, I've found them to be really helpful, friendly staff that have helped me threwout my loan. Offering advice and support. I would recommend anyone who's looking for a loan to apply. Reviewed on: 29th June 2017

Stress free

Easy to apply - funds were in the account quickly. No need to set up anything further - direct debit taken on time so no chance of missing a payment. Reviewed on: 29th June 2017

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