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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick process

Easy application process, and quick pay out Reviewed on: 29th June 2017

First class service

I found Ratesetter to be an excellent choice for my peer to peer loan and would highly recommend them to everyone looking the same Reviewed on: 29th June 2017

Simple and easy

Not a bad word to say. Very simple to do and easy to set up. Reviewed on: 29th June 2017

Brilliant and easy to deal with

Easy company to deal with and very accommodating and trusting of their customers if they are good and reliable Reviewed on: 29th June 2017

Would definitely recommend ratesetter to family and friends

They were very clear and transparent, easy to understand. You found out immediately if you would be given a loan. Would definitely recommend them to anyone looking for a loan. Reviewed on: 29th June 2017

RateSetter, none better.

I have taken out two loans with RateSetter and I can honestly say it was so straightforward and simple to deal with them. They make everything so easy to understand. I'd recommend them to anyone. Reviewed on: 29th June 2017

No hassle and easily contactable

Excellent and very helpful staff with helpful flexible repayment options Reviewed on: 29th June 2017

Easy to use and great returns

Ratesetter has provided me with great returns at a time when interest rates in many places are paltry. An easy to use platform makes transactions easy and it's been great to see my money steadily grow! Reviewed on: 29th June 2017

Excellent service

Quick easy user friendly website. No hassles. Good follow up service Reviewed on: 29th June 2017

totally recommend to anyone

Everything was so easy and quick with no fuss or issues. looking up about peer to peer lending I wasn't sure but the more I read about ratesetter and it's positive reviews I decided to apply for a loan and it was exactly how the reviews said. Can't recommend ratesetter enough. Reviewed on: 29th June 2017

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