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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and easy to use!

Great quality company easy to apply and easy to keep track of the loan. Also the fact you could be told that you would be eligible before you apply makes them a very attractive company for me! I would recommend to anyone and would consider if i need a loan again! Reviewed on: 29th June 2017

Secure and simplr

I have had two loans with ratesetter both times for small amounts which I needed for a few months and they were the cheapest option with no penalty for early settlement. I was especially impressed as I was a tenant at the time. Reviewed on: 29th June 2017

loans

I have had 2 loans with rate setter now, they have excellent customer service, the application process is so quick and easy with a speedy response. I would highly recommend ratesetter, and will continue to apply for loans with them in the future if i need to do so. Reviewed on: 29th June 2017

Warran

Fantastic company, application quick and easy and loan received within a day of approval. Correspondence by text and email during each process. Reviewed on: 29th June 2017

Straightforward lending

Unbeatable interest rates and no hassle application. 2nd experience and if I need to borrow again, ratesetter is the only choice. Reviewed on: 29th June 2017

easy

A good lender with with good customer service, felt like the pay back was reasonable. Reviewed on: 29th June 2017

Professional Company

The application is straight forward and uncomplicated - decision came quick - professional company - good customer service Reviewed on: 29th June 2017

Fantastic lender

Ratesetter are a fantastic lender and made everything very easy for me, the rates they charged were very low and made my choice very easy. I would highly recommend them. Reviewed on: 29th June 2017

Easy no fuss

Easy to borrow money. Easy to manage accounts online. Really is hassle free! Reviewed on: 29th June 2017

Easy loan

So easy to set up absolutely no problems Reviewed on: 29th June 2017

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