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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and reliable

If a loan is needed in desperate time ratesetter helped me out efficiently with no fuss, very professional outfit Reviewed on: 29th June 2017

Have recommded them already!

I was actually recommended by my brother in law to use Ratesetter. Really helpful people when you need to call them, they also helped when I missed a payment due to a system error. Genuinely a pleasure to deal with when I've needed to. Also good rates. Reviewed on: 29th June 2017

Quick & Easy

Needed a small loan over a short period and all the main lenders rates were too high for that combination. Came across RateSetter and after a bit of research into them and this type of lending, went ahead. Very easy application process, quick decision and the money was in my account shortly there after. Can't fault them! Reviewed on: 29th June 2017

A great lending company.

I always use ratesetter as my go to company for loans. Best rates of interest, and a great way for people who have savings to make more money by earning better rates of interest than they would have with it sitting in the bank . A safe way to invest surplus funds without the worry of losing your investment. Reviewed on: 29th June 2017

Very efficient company

No hassle, straight forward and very professional. Reviewed on: 29th June 2017

Fuss free loan at the best rate around.

Jetsetter gave me a great rate quickly with no fuss at all. My own bank refused me their lowest rate despite my excellent credit record. Reviewed on: 29th June 2017

Giving money away

I managed to get a loan with the lowest interest rate that I have ever had. It made my expensive purchase if a new car possible. They have a very good website too and keeping track on how much you have paid, and still owe, is easy and straight forward. Reviewed on: 29th June 2017

You're never alone with a RateSetter loan

Click on your mouse, cash on the way, it doesn't get better than the RateSetter way. A totally brilliant and easy way to make your dreams come true! Reviewed on: 29th June 2017

Fantastic easy company

Ratesetter were so easy to deal with. Fast decision, quick to set up, money arrived extremely quickly. Customer service was outstanding. No problems & everything running smoothly!! Can't recommend highly enough! Reviewed on: 29th June 2017

Great experience

I loved that they did a soft search first. The rate I was offered is excellent. The application process was easy to navigate. And the best thing is that I can make over-payments without penalty to reduce my interest! Reviewed on: 29th June 2017

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