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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy fast low rate loan

So very easy to apply instant decision and great low rate offers woul recommend to everyone :) top service !! Reviewed on: 29th June 2017

I was recommended this company by a friend

I was recommended this company by a friend who told me they were fast efficient and very professional. Every word was true, I could not fault with my application. Fast, efficient and honest. Reviewed on: 29th June 2017

Excellent experience

Best rates and super quick decision time. Never needed to contact support or anything, what can you ask more? Reviewed on: 29th June 2017

Best loan i ever took out

From application to phone call from lender, was very good and you could actually speak to a person . Reviewed on: 29th June 2017

Quick, simple honest loan

I was overwhelmed how easy it was to appply, the application was a doddle I couldn't belive how low the interest was against my own bank would I recommend yes I certainly would Reviewed on: 29th June 2017

Quick and easy.

It was so simple to apply for the loan, once approved money was in my bank very quickly. No fuss at all. Reviewed on: 29th June 2017

Life Saver - Hope Provider

I've contacted RateSetter in a time I thought luck abandonned me. The process was simple and stress free. I never thought I would be approved... in no time, they approved my application and literally saved me from a dark place. Their website is very clear and easy to use. You can do early repayment which is bonus. I'm now happily repaying my debt. Though I could go on and on about how RateSetter genuinely changed my life, I sincerely hope I will not need them again (wink wink). A happy customer. Reviewed on: 29th June 2017

Easy and efficient

Very easy to use with an efficient service Reviewed on: 29th June 2017

Great value loan when I needed it

I was extremely happy with my loan rate and repayment terms compared to others in the market place Reviewed on: 29th June 2017

Excellent customer service

Excellent excellent excellent Customer service is excellent Response to queries is excellent Website user friendly Reviewed on: 29th June 2017

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