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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

The cutting edge way to borrow and lend

Brilliant experience, both borrowing and lending, anyone with a good credit score can borrow and lend, brilliant website layout, can't recommend enough Reviewed on: 29th June 2017

Simple and straight forward with great rates

The loan was competitive and easy to organise. The customer service was second to none with all of my questions answered immediately and with clarity. Reviewed on: 29th June 2017

Easy, no cross selling, fast payment

Have borrowed twice and has been simple and straightforward on both occasions, highly recommended Reviewed on: 29th June 2017

Excellent

I am extremely happy with the service RateSetter have provided me. Such a quick process all in all and excellent rates! I have recommended RateSetter to relatives and would definitely use them in the future if needed. Reviewed on: 29th June 2017

Excellent service and rates

Easy website to get quote, great rates and brilliant customer service Reviewed on: 29th June 2017

Fantastic service and low rates

I have used ratesettef on a few occasions, the service is fantastic and the rates are excellent. I would always use ratesettef if I need a Loan. Reviewed on: 29th June 2017

Easy, simple and efficient

Rate setter is an easy and simple way to apply for and manage a loan. Customer services are friendly and efficient. Reviewed on: 29th June 2017

Easy helpful recommended

Excellent and quick service and excellent after service 100%recomended Reviewed on: 29th June 2017

Can't beat them so joined them!

Having reached my mid life crisis I decided to purchase a Honda Firestorm motorcycle but needed the funds. I looked around on the internet and found Ratesetter. Setting up the loan was very straight forwards and the funds were through quickly. Now I have got over my mid life crisis and sold the bike. Circumstances change and I found myself in a position to invest some money. Banks whilst being safe havens don't give any return so I put my faith and money in Ratesetter. All good! Reviewed on: 29th June 2017

Friendly, prompt and helpful service.

I was in need of a loan just under a year ago, when I applied it was easy quick and prompt. I took out my loan with minimal stress and would highly recommend ratesetter. The ratesetter team were very friendly and very helpful. Reviewed on: 29th June 2017

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