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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

So, so simple

5
I was drawn to ratesetter following research on the web. Having decided to go ahead I was delighted to find that advertised interest rates did not suddenly shoot up. The application process was simplicity itself and response time was incredible. Reviewed on: 29th June 2017

Fantastic Service

5
I have used Ratesettler twice. The rates are much lower than other companies and the service is second to none. The transactions were so easy and the money was in my bank the next day. I would recommend them to anyone, without hesitation. Reviewed on: 29th June 2017

Car loan

4
Very easy to set up and be accepted for the loan. Got a nice email to tell me i had made my final payment as well. Reviewed on: 29th June 2017

Great company

5
Excellent no nonsense company. Easy to view everything online Reviewed on: 29th June 2017

Car Loan

5
The transaction was simple and quick. No fuss just got me what I wanted. Reviewed on: 29th June 2017

No hassle; does what it says on the tin

5
Ratesetter explain everything upfront; they tell you if you're likely to be accepted, they give you a quick decision, and the money is in your account quickly. They also allow you to make overpayments, which is great. They do what it says on the tin! Reviewed on: 29th June 2017

Great rate

5
Quick ,Easy , great rate and hassle free. Reviewed on: 29th June 2017

Excellent service

5
Fast and excellent service even when times were tough Reviewed on: 29th June 2017

Very good

5
Simple, straightforward great, always respond, you know exactly what your paying every month Reviewed on: 29th June 2017

Easy to manage online

5
Always had great service. Easy to manage account online. No hidden nonsense. Reviewed on: 29th June 2017

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