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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

No hassle personal loans

Rate setter is the first loans company I would go to. No hassle simple online application, a quick decision, but most importantly competitive low rates of interest on terms that suit you. Reviewed on: 29th June 2017

Fast,simple....amazing.

it was so fast and easy....i am realy surprised in good way Reviewed on: 29th June 2017

Great service

Very reliable and quick would use again Reviewed on: 29th June 2017

Excellent

Brilliant customer service excellent rates Reviewed on: 29th June 2017

Excellent all rounder

Easy to apply for loan all done on line. Easy to check every month how much you've paid, how much you still owe. Easy to pay extra amounts. All in all an excellent service. Reviewed on: 29th June 2017

Excellent service and value

Had 2 loans with RateSetter, both have been exactly what I was looking for and they have been very easy to deal with and extremely helpful, very professional and has been a pleasure all round. Reviewed on: 29th June 2017

Great Service

Top service and very quick could not fault it . Reviewed on: 29th June 2017

Quick and efficient

Really pleased i discovered this company via a search on google. Very quickly assessed my application,offered an extremely attractive interest rate and the funds were available within 24 hours.Would highly recommend. Reviewed on: 29th June 2017

Helpful and straight forward

I found my experience with rate setter a very positive straightforward one Reviewed on: 29th June 2017

Brilliant

I've had three loans now. All went through quick and easy, and for the best rate! Reviewed on: 29th June 2017

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