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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,023 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
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RateSetter Loans reviews (14023)

Fast,simple....amazing.

5
it was so fast and easy....i am realy surprised in good way Reviewed on: 29th June 2017
darius cistajev's avatar
darius cistajev

Great service

5
Very reliable and quick would use again Reviewed on: 29th June 2017
Kerrie Whiteside's avatar
Kerrie Whiteside

Excellent

5
Brilliant customer service excellent rates Reviewed on: 29th June 2017
S waltham 's avatar
S waltham

Excellent all rounder

5
Easy to apply for loan all done on line. Easy to check every month how much you've paid, how much you still owe. Easy to pay extra amounts. All in all an excellent service. Reviewed on: 29th June 2017
Julie 's avatar
Julie

Excellent service and value

5
Had 2 loans with RateSetter, both have been exactly what I was looking for and they have been very easy to deal with and extremely helpful, very professional and has been a pleasure all round. Reviewed on: 29th June 2017
Andrew tudor's avatar
Andrew tudor

Great Service

5
Top service and very quick could not fault it . Reviewed on: 29th June 2017
Paul Fletcher's avatar
Paul Fletcher

Quick and efficient

5
Really pleased i discovered this company via a search on google. Very quickly assessed my application,offered an extremely attractive interest rate and the funds were available within 24 hours.Would highly recommend. Reviewed on: 29th June 2017
Ian Rice's avatar
Ian Rice

Helpful and straight forward

5
I found my experience with rate setter a very positive straightforward one Reviewed on: 29th June 2017
Tracey hill's avatar
Tracey hill

Brilliant

5
I've had three loans now. All went through quick and easy, and for the best rate! Reviewed on: 29th June 2017
Lee Davies's avatar
Lee Davies

Amazing

5
Execelent service and promptly service, I recomend. Reviewed on: 29th June 2017
Cassio's avatar
Cassio

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