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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy stress free

The loan was easy to arrange and the web is easy to use to kee track Reviewed on: 29th June 2017

Quick and Efficient

I need a loan and the rate offered was better than my bank. When applying the process was seamless and once approved I was not forgotten as my Account was reviewed and was followed up with a phone call to make sure that I was still in a great position to make my monthly payments. Well Done and will use in the future if needed. Reviewed on: 29th June 2017

Quick Hastle free borrowing

Clear easy to use website, swift problem free decision, lower costs than other lenders and fast loan transaction. Reviewed on: 29th June 2017

Amazing

Great experience great help and quick decision and transfer. Highly recommended Reviewed on: 29th June 2017

Easy and affordable

Was simple to set up easy to manage. I would recommend Ratesetters to family and friends Reviewed on: 29th June 2017

Quick

Very quick and excellent customer service Reviewed on: 29th June 2017

Professional, easy to follow website.

The application was easy to do with the online website, easy to follow instructions, very polite people who made me feel important and that they really wanted to help me. Reviewed on: 29th June 2017

Brilliant at what they do

Thanks saved me at a time in need very quickly Reviewed on: 29th June 2017

Fast and efficient service

From applying to approval the process was simple and fast. The repayments for my loan were set up easily and there's the option to pay it off quicker if you want to. Reviewed on: 29th June 2017

A fabulous loan experience

Ratesetter feel like a 'family' firm. They are fast, efficient with no frills. Your loan information is simple and easily accessible. I always go to Ratesetter if I need a loan. Their rates are extremely competitive. I know that I am in good hands. Reviewed on: 29th June 2017

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