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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and easy

I applied and as stated had my acceptance within minutes. All was confirmed by e-mail and when I called Customer Service my call was answered quickly and my query dealt with immediately and again confirmed by e-mail Reviewed on: 29th June 2017

Lending made simple

Quick and painless lending, with fair interest rates. Reviewed on: 29th June 2017

Straight Forward & Simple

As the heading suggests, the application procedure, from request to sanction, was dealt with competently, and in a professional manner that any layman could understand. With their competitive interest rates, I would not hesitate in recommending them to others. Reviewed on: 29th June 2017

Peer to Peer are ethical

Having taken a loan from RateSetter on two occasions, I highly recommend their efficient service. Their rates are fair. There are no hidden fees. Their loan agreements are clear and concise with no hidden agendas. Reviewed on: 29th June 2017

Got to be one of the best out there

I was looking around for something quick, simple and not too complicated, I didn't have to look far. Within minutes I got the answer and result I was looking, if your looking for an easy transaction give them a go. Thanks Ratesetter Reviewed on: 29th June 2017

Easy, fair and transparent

Everything is easy and information is all given up front. Friendly and straightforward. Would recommend. Reviewed on: 29th June 2017

Fast and easy

it was so easy to organise my loan, quick decision , great rates and they were very helpful . I would recommend RateSetter . Reviewed on: 29th June 2017

Rate setter loans

A clear straightforward loan application process with competitive loan rates and high quality administrative back up and service Reviewed on: 29th June 2017

Ratesetter takes the lead

Such an easy company to deal with, friendly professional, they do all the hard work so you don't have too, they find the right deals with the best rates. There customer service is second to none and would recommend to all my family and friends Reviewed on: 29th June 2017

first class service

just taken out a second smaller loan after paying off my last one. had a quiry spoke to a gentleman who was was proffesional but also polite. accepted within 10 mintues. ratesetter sets the standard others should follow. Reviewed on: 29th June 2017

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