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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service & great rates...

Rate setter was always on hand and very helpful with any queries. The rates was outstanding compared to competitors & I would highly recommend them to family & friends. Great customer service & amazing value for money. Reviewed on: 29th June 2017

Nowadays I always go to peer-to-peer first

The last couple of times I have taken a loan I have found peer-to-peer lenders to offer me the best rate. I also like the ethos that I am borrowing 'real' money and 'real' people are benefiting from my business. Ratesetter offer a simple, easy to use service and I would happily recommend them to friends or family. Reviewed on: 29th June 2017

Perfect service !

Simple online application followed by perfect service and very competitive rates! Will use again to finance new van for my business Reviewed on: 29th June 2017

Quick fast efficient

Quick, fast, easy. Continence at good rates! Reviewed on: 29th June 2017

Good value - no fuss!

I used Ratesetter a few years ago and have just finished paying my personal loan off. They gave me the best rate at the time, set up with no fuss and I have now paid it off - result - did exactly what it said on the tin! Reviewed on: 29th June 2017

The best around you can trust

Have to come out to loan over 4 years with them and they have never Stab Me in the back I trust and 100% Reviewed on: 29th June 2017

Straight forward and easy process

I took out a loan to cosolidate my credit cards. It was so easy, I pay each month and no one ever bothers me. No calls, no emails, it's great. Highly recommend. Reviewed on: 29th June 2017

Great Service

I found getting a loan from ratesetter was very simple and straightforward, unlike other providers. The interest rate was competitive and the whole process was stress free at a time when i had financial worries. I completed my loan without any problems and rate setter were always very helpful when i needed advice and help Reviewed on: 29th June 2017

A great experience

RateSetter are a brilliant company and the dealings that I have had with them have been straightforward and extremely clear. I would not hesitate to recommend them to my family and friends. Reviewed on: 29th June 2017

Great service and rate!

A great costumer service and and the best rate on the market. Really easy to get a decision in principal and money in the bank quickly. Reviewed on: 29th June 2017

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