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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Awesome!

I stumbled across RateSetter some years ago and took out a loan with them when I was having trouble getting one elsewhere. The APR was low whilst the ease of application and receipt of loan was breeze. Refinanced and borrowed with them a few times since and it's always been easy and affordable. Thanks RateSetter. You rock! Reviewed on: 29th June 2017

Easy to apply, great rates and very flexibke.

It was quick and easy to apply online. They made a 'soft' credit check to give me a quote first so that I could make a decision without affecting my credit rating. The money arrived the next day. I am able to make early repayments without any penelties which makes it vey flexible. With the great rate it was a no brainier! Reviewed on: 29th June 2017

Excellent company and great deals

Super quick and easy to deal with. Offering much better deals than most banks. First class!!!! Reviewed on: 29th June 2017

Quick,simple and professional and Hasle free.

Have never used a company like this before,i first contacted my own bank who i have been with for over 30 years,couldnt believe the high interest rate they quoted !!! Rate setter were by far the best,they were easy to contact on the phone,always kept you fully informed and in my opinion 100% would recommend them. Reviewed on: 29th June 2017

Excellent rates and service

Really simple and well structured service, everyone very helpful and would highly reccomend Reviewed on: 29th June 2017

Straightforward and user friendly process.

I borrowed £3K for a car. I found it very quick and easy to use the ratesetter process and was able to pay off the loan early without having to incur any fees. Reviewed on: 29th June 2017

Easy finance

Pleased with my finance agreement. Straight forward and easy to understand Reviewed on: 29th June 2017

Easy to manage borrowing

Can't fault the process from applying to receiving the loan. Talked us through the steps and can keep a track on my account on loan, make one off payments if needed. Reviewed on: 29th June 2017

Great to deal with. Instant response

Quick response instant quotes no waiting time everything instant Reviewed on: 29th June 2017

Great Service!

Very happy, it was a very quick and easy process and seamless so far. I would definitely recommend. Reviewed on: 29th June 2017

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