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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter rates highly

5
I commute to London by train. If I buy an annual season ticket, the savings are immense. But I don't have over £4,000 to spend on a season ticket every year. That's where Ratesetter steps in. They respond quickly and efficiently. And the interest rates are so low that they are more than covered by the saving I make by being able to buy an annual ticket. Yes...Ratesetter rates highly! Reviewed on: 29th June 2017
Steven smith's avatar
Steven smith

Fantastic loan company

5
I was very impressed by the service I received, my loan was agreed and finialised very quickly with the money transferred to me within a few days. The rate I got on my loan was great the most competitive rate by far which helped me not having to pay back a fortune. Would definitely recommend and if needed would use again. Thank you. Reviewed on: 29th June 2017
Emma's avatar
Emma

Uncomplicated, low interest.

5
I borrowed from RateSetter a few years ago, was given an excellent interest rate in an uncomplicated fashion. Reviewed on: 29th June 2017
Fiona Ucar's avatar
Fiona Ucar

Rate setter

5
I've had two manageable loans off ratesetter. Easy to deal with no messing & hassle free Reviewed on: 29th June 2017
Carla hulme 's avatar
Carla hulme

Quick and easy

5
Helped me really quickly to make payments more easily Reviewed on: 29th June 2017
Mohammad Ali's avatar
Mohammad Ali

Easiest loan I've ever applied for

5
The application was so easy, the decision was quick, the communication is brilliant, the flexibility of playing off your loan early is great. I cannot fault this loan company. Definitely the best!! Reviewed on: 29th June 2017
Joanne's avatar
Joanne

Quick and easy

5
I like the way I could do this online and get a quick response also the choice of repayment times Reviewed on: 29th June 2017
Catherine Gunn's avatar
Catherine Gunn

Excellent

5
Very easy to apply and quick assess to funds - just what I needed at that time giving peace of mind. Reviewed on: 29th June 2017
Gillian Best's avatar
Gillian Best

Excellent service

5
They are amazing and very helpful Reviewed on: 29th June 2017
Robert's avatar
Robert

Great service

5
It's been really nice to have a product available with no hidden surprises. Great customer service. Spot on Reviewed on: 29th June 2017
Kris's avatar
Kris

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