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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good lending

Good peer to peer lending for small amounts. Anything large than a couple of thousand you need a good credit score but this is understandable. Reviewed on: 29th June 2017

Very helpful

Setting up great and any problems very helpful people. Would fully recommend Reviewed on: 29th June 2017

10/10

All round great experience from getting the loan to making repayments Reviewed on: 29th June 2017

great response

A great lending company that lets you know straight away. Also gives you an opportunity to decide the length of time you can repay the loan. Reviewed on: 29th June 2017

Cheapest interest rate

Needed a loan and these was the cheapest rate eventhough i had never heard of them they were miles cheaper than the big companies would use them again and again Reviewed on: 29th June 2017

Excellent!!!

Quick response, great customer service very good rates. Would recommend Reviewed on: 29th June 2017

Can't put it into words!!!

Totally outstanding lowest rate going fast efficient service 10 star ⭐️ rating thanks. Reviewed on: 29th June 2017

Great loan company

Great rates make it so easy to come to them for loan Reviewed on: 29th June 2017

People on the other end very easy and helpful to deal with

My experience was straight forward dealt with in the hour and money in straight away could not ask for more Reviewed on: 29th June 2017

Great Experience

This was the most straight forward loan application. Quick decision and funds transferred with good rates. Easy to manage online to make additional payments and increase payments for early clearance. Reviewed on: 29th June 2017

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