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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and great

Amazing service, amazing customer support team! Reviewed on: 29th June 2017

Dissapointed

I tried to renew my loan ,I've had 2 late payments because of changing my employment which I explained ,I was never late previously for approximately 3 yrs and I told I couldn't renew due to the 2 late payments I'm disgusted really Reviewed on: 29th June 2017

Great service

The easiest way to borrow money and pay it back stress free and at very low prices. Totally satisfied with Rate Setter Reviewed on: 29th June 2017

Very good

Hdtioc gu hcujcihccghiccfsdykvo PG cfyig hi kvjjvbbjhh Reviewed on: 29th June 2017

RateSetter are great!

RateSetter gave me a loan when most other credit providers wouldn't. Their customer service has been brilliant and they are happy to answer and resolve any questions over the phone! I would 100% use RateSetter again and definately reccomend them to anyone wanting to borrow. Reviewed on: 29th June 2017

Great Service

Totally recommend RateSetter. Quick and easy transaction and no problems during my time with them. Reviewed on: 29th June 2017

Great rate, great service.

Friendly staff were very helpful. They knew their stuff and could answer all my questions quickly and easily. Reviewed on: 29th June 2017

Personal loan

Great company to deal with, fantastic service and fast completion. Reviewed on: 29th June 2017

Great company

Having used Ratesetter a few times I have always been very happy with there approach very quick and easy to use would highly recommend. Reviewed on: 29th June 2017

Excellent no hassle loan

Very easy process and very quick. Customer service very helpful and friendly. Would used again and recommend. Hassle free loan. Reviewed on: 29th June 2017

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