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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service and NO false promises

Smoothe ads clockwork with no hitches Reviewed on: 29th June 2017

Good quick service, no hassle, makes borrowing easy.

I love that I could top up an existing loan or change payment amounts and dates, within reason. So easy to use, takes the hassle out of borrowing. Reviewed on: 29th June 2017

Good interest rate

When I borrowed money, I remember all the procedure was quick and the interest rate was much lower than bank. I would recommend! Reviewed on: 29th June 2017

Fastest Company Ever

Don't bother with other providers Rate Setter are lightning fast and super professional Reviewed on: 29th June 2017

Excellent Company to deal with

I found Ratesetter easy to deal with and everything was done very quickly and hassle free Reviewed on: 29th June 2017

Simple hassle free

Well after looking for a quick loan towards my wedding plans I found it really easy no hassle fast decision, I would use again and recommend to my friends! Reviewed on: 29th June 2017

Fast, friendly and competitive

I've used ratesetter in the past and the service is always first class. Quick and easy application. Would use in future. Reviewed on: 29th June 2017

Quick, Easy, Reliable

This was my first ever experience of a personal loan. Application was straight forward and not intrusive and money was in the bank the next day. No hidden charges or surprises. Also we can increase our monthly payment or pay back in full without incurring charges. Website user friendly, can log on anytime to check balance. Very pleased with the service. Reviewed on: 29th June 2017

As easy as 1 2 3

From beginning to finish the process of getting a loan from Rate Setter was as easy as 1 2 3. It was explained in easy to understand language, took the time scale predicted and the money was in the bank account on time. There were no complicated questions or requirements like with so many money lenders. I would most definitely recommend Rate Setters and the interest rate is very competitive. You can also pay off the loan earlier than the loan period without any penalty, excellent. Reviewed on: 29th June 2017

no hassal loan

after ratesetter were recommended by martins money tips I put in my loan application.As was advertised,i had my loan approved and money in the bank within a couple of days! I can't fault any of the service provided by top staff and would recommend ratesetter to any of my family and freinds Reviewed on: 29th June 2017

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