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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Extremely fast and interest rate are not extortionate compared to other loan comapanys

I have borrowed from ratesetter twice over the past year. Both applications were approved within 48 hours and the loan was transferred to my account with in a few days. Very simple and I recommend to customers looking for low interest borrowing. Reviewed on: 29th June 2017

Brilliant and easy to borrow

I have borrowed previously and the process was super quick and easy. The APR was very competitive. I find it very useful in the way it has set its web page. Reviewed on: 29th June 2017

Great service and excellent products...

Ratesetter combines excellent customer service with user-friendly product access. Top rates for investment and borrowing with clear information and a great website. Well worth considering as an option. Overall very happy with my engagement with Ratesetter. Reviewed on: 29th June 2017

Great product, great service

I needed a short term loan and I'd heard about ratesetter. The application process was really easy and the rates offered were great. If was also really easy for me to pay it off early. I have used ratesetter twice now and would definitely use them again Reviewed on: 29th June 2017

Amazing product

Always helpfull easy to use and customer service team very good Reviewed on: 29th June 2017

Very efficient service

I found the whole process very easy. Really impressed. Reviewed on: 29th June 2017

Excellent customer service

Low interest rates, can pay off more at anytime. UK contact friendly staff. Reviewed on: 29th June 2017

My personal experience with ratesetter

Amazing costumer service the process of burrowing from start finish is made easy and every step is explain well no hidden charges Reviewed on: 29th June 2017

Excellent experience

Ratesetter is an excellent idea backed up by ease of use & technical support. My loan fitted my requirements exactly. I would recommend Ratesetter to anyone. Reviewed on: 29th June 2017

Great service

Simple and amazing low rate intreast rate Application couldn't be more easy Reviewed on: 29th June 2017

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