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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and simple lending

Really simple to set up and manage. Hassle free lending! Reviewed on: 29th June 2017

Simple financial solution

A quick and simple application process that assisted me when I needed a cash boost. Highly recommended. Reviewed on: 29th June 2017

Fab service

Great idea, fab service. Really friendly and easy to use website, loans are very flexible Reviewed on: 29th June 2017

Simple, fool-proof and transparent.

Extremely straightforward with no hidden traps and a competitive rate. Very easy to track progress of loan and no hidden penalties. I would recommend this company without reservation and I have not encountered many about whom I could say that! Reviewed on: 29th June 2017

Very easy to use

Set up my loan in a few short easy steps. There's nothing not to like. The customer service has been excellent whenever I've needed help. Reviewed on: 29th June 2017

Definitely recommend!

They're really helfpul. The website is so easy to use and I was all set up and ready to go in a matter of minutes Reviewed on: 29th June 2017

Simple and easy to set up

From searching the best deal at the time and then to filling out the on line application form RateSetter were a class act . Reviewed on: 29th June 2017

Awesome

Safe secure quick easy and quick Reviewed on: 29th June 2017

Fast turn around

Couldn't get the loan amount from any on else Reviewed on: 29th June 2017

Simple, fast, hassle-free.

Took out a loan with RateSetter couple of years ago and am due to re-pay it in a month's time. Thus far had no issues whatsoever. Would recommend them to family and friends. Reviewed on: 29th June 2017

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