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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service.

Excellent service and so easy to deal with. Reviewed on: 29th June 2017

Very helpful service

Was rather worried due to having a relationship break down causing bad credit to spiral out of control that I would end up homeless. But rate setter offered me the exact loan I needed, with a reasonable interest rate but a perfect monthly repayment that I barely noticed leaving my account. Thank you for getting me out of a difficult place and back on my feet, you guys are life savers! Reviewed on: 29th June 2017

Quick and easy services.

I found very easy to claim.Everything was so clear and easy.no hiding informations and dots.Smooth communication and quick respond. Reviewed on: 29th June 2017

Recommended no hassle

Applied to borrow to purchase new car. Application approved quickly monies deposited into account promptly no hassle great service Reviewed on: 29th June 2017

Fast easy service

Easy to use quick service with good rates. Good experience. Reviewed on: 29th June 2017

Speedy money

My loan was so easy approved very quickly and the money arrived sowould definitely recommend Reviewed on: 29th June 2017

Review

I found Ratesetter to be very pleasurable to deal with. Reviewed on: 29th June 2017

Fast

Fast and effective lending. No problems and really helpful Reviewed on: 29th June 2017

Super easy

Great service! They offered me the best rates and it was very quick and easy to use and understand Reviewed on: 29th June 2017

Quick, Simple and Easy to do

The title says it all really. It was an easy, simple and quick process with a competative interest rate, with no hidden or extra charges. Reviewed on: 29th June 2017

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