Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Very helpful service

Was worried about paying extortionate rates due to having a bad credit rating. But rate setter gave me the loan, the interest may have been higher than most but they gave me such a low monthly payment I didn't even notice it coming out of my bank! Thank you rate setter for getting me out of a very difficult place and back on my feet you are life savers! Reviewed on: 29th June 2017

Good experience

I needed some extra money and after searching online was happy to use this company extremely easy to use and a quick process Reviewed on: 29th June 2017

An amazing customer service experience

An easy and intuitive application process with a speedy response to enquiries. Definitely the best personal loan provider in the market. Good luck! Reviewed on: 29th June 2017

Excellent service

Simple, afficent easy to use and the website is informative Reviewed on: 29th June 2017

Easy, quick service

Easy to apply, money in the bank within a couple of days, great rates Reviewed on: 29th June 2017

Best Loan Company

This must have been the best loan application I have ever submitted - so speedy and helpful! I have already recommended Ratesetter to friends and family. The only company I would use going forward. Reviewed on: 29th June 2017

Great service.

Great service. Great rates. , and wide range of monthly payment sschemes. Reviewed on: 29th June 2017

Very easy and straightforward

Getting a loan was really easy and straightforward. I've had no issues using the service, and I would definitely recommend to anyone Reviewed on: 29th June 2017

Built my credit limit up again

I asked for a loan knowing my credit score was not great, they said yes with no other questions and now my credit score is 12 points away from 999 which is amazing. It was a very large loan and been honest with them helped my situation. Reviewed on: 29th June 2017

Very good service

Very good service and very honest with what they can do for you. Same day payments and no waiting around Reviewed on: 29th June 2017

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.88 from 74 reviews
Personal Loan
from Novuna Personal Finance 4.87 from 359 reviews
Loans
from Vanquis 4.92 from 1253 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub