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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Amazing experience, fast decision, affordable APR

I've been with Ratesrtter for few yeara. It always came handy when I needed a loan, whether it was for home improvements, car or holoday. The application process is very straightforward and helpline is always there to assist you. I recommended ratesetter to my colegues and friends it helped them a lot to get funds for whatever reasons they needed. Reviewed on: 29th June 2017

Quick loan process and good rates

I applied for a small loan and found the application process quick and straightforward. I chose RateSetter because of the interest rate, which was the lowest available at the time. Very happy with the service. Reviewed on: 29th June 2017

Easy and straight forward

Website which is simple and easy to use. No jargon Reviewed on: 29th June 2017

exellent

fast and efficient service, no time wasting and straight to the point. Reviewed on: 29th June 2017

Excellent Company!

Easy, quick and simple application and quick decision. Easy to get updates on balance and any queries are answered immediately! Reviewed on: 29th June 2017

Excellent

This was very quick and easy to set up and the money was in my bank with in 24 hours and it was easy to change my payment date would recommend Rate setter to all my friends and family Reviewed on: 29th June 2017

1st Class

From beginning to end everything was set up in a simple and straightforward manner. A very pleasant experience and I wouldn't go anywhere else but to rate setter. 1st class all round. Reviewed on: 29th June 2017

Instant loan

This is the second time I have had a loan from Rate setter, I found it easy to apply on line and the rate is very competitive. You can pay back early if you want at no extra cost which is great. No problems at all with this company, I would highly recommend. Reviewed on: 29th June 2017

Great customer service

Have used ratesetter to take out two separate loans now. Very easy to organise with a well designed website. Money was transferred into my account quickly. What stands Ratesetter apart from the rest (apart from the good rates) is their excellent customer service. Quick to respond, friendly and nothing seems to much trouble. Excellent all round. Reviewed on: 29th June 2017

When you desperately need a loan

When you desperately need a loan but poor credit history, these guys will help you and won't give you a ridiculous interest rate. If it wasn't for them I quite possibly could've been on the street. Everything's great now, I'm halfway through my 5 year loan and all is well. Reviewed on: 29th June 2017

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