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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Efficient and they have very reasonable rates of interest.

They have helped me out at least twice and have kept their word when they said the loan would reach my bank account. Reviewed on: 3rd March 2022

Excellent services

Hi very easy to process loan. Very exellent services for repayments.Apr is very atractive Reviewed on: 3rd March 2022

n a

what I can say is how my loan was so quick Reviewed on: 3rd March 2022

Fantastic!

I rely needed this loan to get an electric car. I am so pleased to have gotten a fantastic deal and I am very grateful for Ratesetters fantastic work and easy to use application process. I had my loan quickly and with no hassle. 100% recommend Ratesetter. Reviewed on: 3rd March 2022

Excellent customer service from a fair lender

I got a second competitive rate loan from RateSetter. Always fair, quick decisions with unravelled customer services. Highly recommended! Reviewed on: 3rd March 2022

Customer centred

I have borrowed from Ratesetter twice now. I returned as I found it easy to apply, with good rates and flexibility built in. Feel they put the customer at the centre of the product. Reviewed on: 3rd March 2022

5* service

Fast, reliable and professional second loan and would never go elsewhere Reviewed on: 3rd March 2022

A sensible lender

My second loan from Ratesetter and pleased with their help and support to upgrade my property. Reviewed on: 3rd March 2022

Very simple and efficient loans

Found the experience very straightforward and clear. Good job RateSetter. Reviewed on: 3rd March 2022

Easy to deal witb

No problems ever with them obtaining the funds etc all very easy Reviewed on: 3rd March 2022

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