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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

The best rate loan I've ever had

The best rate loan I've ever had would 100% recommend to family and friends. Reviewed on: 3rd March 2022

A fantastic alternative lender

Cannot fault. Peer lending that absolutely knocks the high street out of the market. A+++++ Reviewed on: 3rd March 2022

Quality and speed

Is one of mine the favour places to take loan. I'm quick verified and get loan in an hour. Reviewed on: 3rd March 2022

Excellent!

Very easy to apply, had no reason to make contact as everything is running smoothly. Regular emails and updates from Ratesetter - so efficient, highly recommend & will use again if needed Reviewed on: 3rd March 2022

Honest

I put my request in for a loan,they answered straight away,to let me know it is being dealt with?got back to me within 48 hours,to gibe me the answer,so was very happy with treatment I relieved.so would definitely recommend RATESETTER... Reviewed on: 3rd March 2022

Slick clear and good amount of info and comminication

Very swift response good comms good info good website thank you! Reviewed on: 3rd March 2022

good loan service company

very good customer service very helpful Reviewed on: 3rd March 2022

Easy, fast and flexible

Rate setter are fast and make applying really straightforward. Good rates and flexible payment options. Also managing your account is easy you can see clearly where you are up to with your loan. Reviewed on: 3rd March 2022

Ratesetter are simply the best

It is very easy to access a loan through ratesetter and once everything is OK with your application,you will get the money the same day in your bank account. I love ratesetter Reviewed on: 3rd March 2022

They are the best

It is very fast, the money is immediately available on your account and can be repaid with very friendly interest. Reviewed on: 3rd March 2022

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