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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Straightforward

5
Straightforward process with reasonable rates for everyday people Reviewed on: 3rd March 2022
Lorraine 's avatar
Lorraine

Excellent experience.

5
Been using ratesetter for my personal loans over the last few years and had been so easy to set up, you get a quick response and great rates…easy to use and manage, has friendly support and overall an excellent experience! Reviewed on: 3rd March 2022
Olivia 's avatar
Olivia

Totally recommended

5
Great experience with Ratesetter Reviewed on: 3rd March 2022
Ioana Aida Hango 's avatar
Ioana Aida Hango

Ratesetter rocks.

5
Fantastic, efficient, reliable service. Great online portal and very easy to deal with. Reviewed on: 3rd March 2022
AKelly 's avatar
AKelly

Extremely helpful and considerate

4
Very helpful service, excellent customer service, would certainly recommend. Reviewed on: 3rd March 2022
Danny Morrisson's avatar
Danny Morrisson

Is very good company

5
Interes loand is very good very nice company Reviewed on: 3rd March 2022
Vicente Castaneda's avatar
Vicente Castaneda

Easy Peasey

5
Needed a loan quickly to purchase a dream car. Process was easy, no Jargon or pressure. Paperwork completed in record time. Money in account within hours Reviewed on: 3rd March 2022
Denis Owen's avatar
Denis Owen

Great terms and interest rate, easily managed

4
Got a very good interest rate in comparison to the what else we could find. Easily managed product via an easy to use portal, with configurable payment dates, etc. Range of products to suit circumstances. Only gripe is we couldn't add to the loan to consolidate a credit card. Reviewed on: 3rd March 2022
Al's avatar
Al

Very efficient

5
Approved loan with all checks completed promptly. Customer service fab and good online service Reviewed on: 3rd March 2022
dianerowley87@hotmail.co.uk's avatar
[email protected]

Mr Bhuva

5
Fast Excellent and hassle free service.. Reviewed on: 3rd March 2022
Bhuva 's avatar
Bhuva

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