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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast, easy and reliable

Ratesetter is one of the best loan companies I have used. You can pick a pay date that's suitable to your needs. They process it quickly and within the week the application has went through and the money is in your account the next day. I have told family and friends about Ratesetter and will continue to do so. Excellent service all round. Reviewed on: 3rd March 2022

Efficient loan application

Very easy to follow. Very good service and everything explained clearly. Reviewed on: 3rd March 2022

Perfect

Straight forward money in the bank quickly and a low interest rate Reviewed on: 3rd March 2022

Very good

Very quick money transfer, professional personal members, highly recommend Reviewed on: 3rd March 2022

Not all Heros Wear Capes!

I was in crippling debt that accompanied a recent diagnosis of BPD, so I was what companies define as vulnerable (I did not disclose this information as it was not relevant and I didn’t know this at the time) the way the application is and the quick effective results is by far thee single best financial company I have ever dealt with. Everything was open and transparent so nothing was trying to trip me up and I have never been happier to be paying back over £3000!! Rate Setter make the whole process easy, and understandable. So if anything else thank you for being genuinely amazing. Reviewed on: 3rd March 2022

A good loan.

The loan name sums it up, such a good loan company, user friendly to suit your specific needs. Reviewed on: 3rd March 2022

Clean and simple process

The loan was really simple and clear to apply for and the ongoing service since has been great. Your log in has all the necessary details you need to understand your position and the ability to pay more on top is easy to do as well. Reviewed on: 3rd March 2022

Strongly recommend

Very good interest rate and affordable to pay back would highly recommend ratesetter for a loan Reviewed on: 3rd March 2022

One of the best loan companies I've been with.

I was impressed by the agent who called to access my loan affordability. They went through everything with me and I was giving the chance to clarify things where it wasn't on my credit score Reviewed on: 3rd March 2022

Easy process

Everything was done very easily snd quickly electronically. Since then the service received has been great for me. Reviewed on: 3rd March 2022

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