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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Had no problems so far so good!

Took out a loan towards our wedding a couple of years ago and it was very easy, website was clear and we've not had any issues with them since. That's just what you want! Reviewed on: 3rd March 2022

Flawless loan and service

Great company, great rates, great service, what more do you need. Reviewed on: 3rd March 2022

Excellent and stress free

Staff are very helpful and supportive and getting your loan is hassle free Reviewed on: 3rd March 2022

Very good

Tuufiicxjk uxjduijeedhjjeejje jujhhwjjkk jjjideen Reviewed on: 3rd March 2022

Fab

Fast service to begin with, always kept me updated. Easy to use online service Reviewed on: 3rd March 2022

Fast, Easy and Great Rates

A brilliant business to do business with. Very helpful with everything, great rates and really speedy service. Cannot fault them! Reviewed on: 3rd March 2022

Fab service!

Straightforward, do what they sayA+++ Reviewed on: 3rd March 2022

The best loan provider ever!

The RateSetter is the best! Always got me the lowest interest rates and got my loans sorted. It's so easy to apply and manage your loan with them. Excellent service ! Reviewed on: 3rd March 2022

Great service, grateful shopper!

Shopped around before landing on Ratesetter, really pleased I found you. Super easy to understand, fair rates and quick turnaround, what more could we ask? Reviewed on: 3rd March 2022

Always a pleasure to deal with

Very quick and painless to deal with, helpful and kind staff. Really appreciate their work. Reviewed on: 3rd March 2022

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