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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

A breath of fresh air in the world of finance.

Very efficient and straight forward online application process. No nonsense or any drama. Excellent after sales telephone and online support. Loans done the RIGHT way. Reviewed on: 3rd March 2022

Reliable, professional and fast

I always come back to Ratesetter. The ease of application, the quick response time of acceptance and funds is exceptional. Reviewed on: 3rd March 2022

Fantastic rates

Fantastic rates on loans compared with other companies. Easily arranged, easily amended if necessary and the cash arrives quickly. Never had any issues with Ratesetter, would definitely recommend. Reviewed on: 3rd March 2022

Theyve been amazing

They lowered my interest when i consolidated all my payments. Reviewed on: 3rd March 2022

Fast decision and quick to put money in your bank

Easy paperwork and choices etc always keep you updated Reviewed on: 3rd March 2022

Professional, efficient, great service, hassle free

Great customer service, easy process and hassle free. Reviewed on: 3rd March 2022

Easy and affordable

The application process with Ratesetter was very easy and I love being able to manage my account online. I found the interest rate to be very reasonable. Highly recommend. Reviewed on: 3rd March 2022

Nice, good rate, east to excess

They are flexible, give rate and loan in good rate Reviewed on: 3rd March 2022

Best Deal

Very fast set up and very easy to deal with 100% would deal with them agy Reviewed on: 3rd March 2022

Great lender

I’ve used RateSetter twice and have been more than satisfied with both customer service and interest rates. Arranging a loan has been very easy and has made managing my finances much more straightforward. Reviewed on: 3rd March 2022

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