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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Good Products

5
I received a loan at a very good rate. It was dealt with quickly and their online platform lets me manage my loan well Reviewed on: 3rd March 2022

Finance

5
Good Service Work very faster Good offering Reviewed on: 3rd March 2022

Easy quick loan

5
Easy and quick loan, good interest rates, no hastles Reviewed on: 3rd March 2022

Good service

5
Very fast forward and easy to sort Reviewed on: 3rd March 2022

Best company on market

5
I have used ratesetter on numerous accastions, there service is second to none, never needed to search for loans as they cannot be beaten on intrest rates, well done ratesetter for showing a example to customers that all others fail in, regards glen Reviewed on: 3rd March 2022

Helped me when others wouldn't

5
Cant thanks this company enough, when my own bank wouldn't help without making me jump through hoops ratesetter made it very easy to apply. Ive used ratesetter 3 times now and because of them my small business is now bigger and doing great because they helped me with funds to buy newer vehicle Reviewed on: 3rd March 2022

Quick and easy

5
From start to finish very quick and easy to arrange a loan. Reviewed on: 3rd March 2022

Excellent company

5
No fuss. Professional, and efficient. They make you feel it’s a very personal service. Reviewed on: 3rd March 2022

Very Good

5
Great rates and always been helpful and knowledgeable whenever I've needed to contact. Reviewed on: 3rd March 2022

Brilliant service

5
The whole process from start to finish was professional and excellent. The account log in gives you complete information and control over your loan with options to make extra payments if you wish. I would definitely recommend them. Reviewed on: 3rd March 2022

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