Paid advertisement
Smart Money People Logo
Newsletter

RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Great loan provider

5
I've had a couple of loans from the people of ratesetter, and will not, be going anywhere else, for a loan. Best rates, ease of website, easy to pay extra, 5 stars Reviewed on: 3rd March 2022

great rate. great application process.

5
the best rate on the market. applied on Sunday evening. simple efficient customer journey through to the end of my application which included allowing open banking access to my main current account. loan had hit my account mt mid afternoon Monday. Reviewed on: 3rd March 2022

Brilliant service

5
Really good customer service. You get the money in your account next working day and you can make extra payments or settle your loan sooner. Also you can manage your loan online, 24 hours a day. Five start out of five. Reviewed on: 3rd March 2022

Quick and Easy

5
Easy application decision is quick. I love the fact I can pay extra on top at my own convenience. My account is easy to read and to see what I have paid. Reviewed on: 3rd March 2022

Amazing experience

5
I needed a new car and when i found the car i wanted, i gave them a call and the staff were super friendly and helpfull and in less than 24 hours the money was in my account with a very competitive interest rate. Will use them again if i need. Reviewed on: 3rd March 2022

Fantastic company

5
I applied for a loan with this company didn't know a thing about them good or bad but I'm glad I went with them I got excepted so within a week money was in my bank and everything as gone swimmingly from day one so well done ratesetter foe helping me I'm almost payed up and if I need a another loan I will use them again. Reviewed on: 3rd March 2022

I would definitely use again for a loan

5
They made paying back my loan light work Reviewed on: 3rd March 2022

No hidden extras great

5
Easy to arrange money in bank in 18 hours Reviewed on: 3rd March 2022

Amazing

5
Amazing company. I was always afraid of getting in debt. A friend suggested to me as I need it money for my mother surgery. You helped me a lot Reviewed on: 3rd March 2022

Best one

5
Amazing and fair. Always have been informed Reviewed on: 3rd March 2022

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from RateSetter?

  • Car Finance

    from RateSetter 4.90 from 308 reviews
    RateSetter
    View all products