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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter, Loan Company

This firm is absolutely brilliant for loans and great to deal with! Reviewed on: 3rd March 2022

Value

For a low cost loan great apr I would go no where else Reviewed on: 3rd March 2022

Fast and friendly

When I applied to increase my loan and called to find out how it was getting on customer service was great and understood! Reviewed on: 3rd March 2022

the best

We’re fast If approved, get the money in your account next working day. Reviewed on: 3rd March 2022

Top draw

No hassle process and access to funds quickly.. good customer service Reviewed on: 3rd March 2022

Great and effective services

Needed a loan for home improvements and Ratesetter was fantastic. Very low interest rate compared to other companies and quickly transferred money. I also like that I can pay additional monthly payment to reduce my loan down. Reviewed on: 3rd March 2022

Just normal loan

Normal, nothing bad, nothing exciting Reviewed on: 3rd March 2022

Excellent speedy hassle free service

They made the whole loan application process so easy Reviewed on: 3rd March 2022

Excellent service

Quick response to any requests and prompt outcome when applying for a loan. Reviewed on: 3rd March 2022

Brilliant service

Very quick loan payment. Excellent customer service and very accommodating. Reviewed on: 3rd March 2022

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