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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great!

Fast, easy to manage, no issues at all. Would recommend! Reviewed on: 3rd March 2022

Brilliant service

Easy to use, quick, no hassle. I would highly recommend. Reviewed on: 3rd March 2022

Good customer service

This only Bank was respectfully accept all my loans application and I was always pay them back-same time all the other banks I’m not suscesful ,they keeps refusing my application! I’m always responsible for my loans and I know what I’m borrowing and if can afford to pay back Reviewed on: 3rd March 2022

Spot on

Very helpful spot on would use again Reviewed on: 3rd March 2022

Swift & easy no hassle loan experience!

Positive experience easy to apply swift loan access Easy to manage loan online Very efficient loan service received Reviewed on: 3rd March 2022

Good rates

Excellent rates easy process to apply Reviewed on: 3rd March 2022

Loans - gladly provide a review

Trusted company, excellent customer service. I would definitely borrow in the future Reviewed on: 3rd March 2022

Mu2378

Great. Im verry happy for your support. Cant believe how easy It was.. Thank you very much. Reviewed on: 3rd March 2022

Awesome

Excellent experience and superb service. As the saying goes.. they do what it says on the tin. 5star + Reviewed on: 3rd March 2022

Great service

I would recommend this company as they have done me proud over the last 5 years helped me out big time and has boosted my credit rating thanks again Reviewed on: 3rd March 2022

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